Information You Provide
Forms may ask for your name, email, phone or WhatsApp number, delivery country and message. Product enquiries also include selected products, sizes and quantities. Other details depend on the form you use.
- Share business contact details and relevant product requirements.
- Supporting file names are listed in the draft; files are attached separately when sending.
Sending by Email or WhatsApp
When you submit a form, PrimeWay stores your contact details, request and any files you upload. We use these to answer your enquiry or help with your order. You can also contact us through email or WhatsApp.
Saved Lists and Drafts
Your quote list and unfinished details may be saved in this browser. Submitted requests and uploaded files are stored by PrimeWay and are accessible to authorised staff. Clearing browser storage does not delete a submitted request. Contact us if you would like us to review or remove your information.
How We Use Enquiries
We use the details you send to answer your questions, prepare quotations and discuss products, reports, delivery or an existing order.
Correcting Your Details
If a sent enquiry contains an error, contact us with the enquiry date or order reference and the correction you want to make.
Privacy Questions
Email baiwei@usprimeway.com if you have questions about your information.
